What makes you mad? Is there really a sop on callbacks? Are we really mandated to call the citizen back if the police ask us to? Why when a police officer asks to order a tow, your partner says, "Tell him to go in and call the ad desk!" Isn't it our job to order a tow? Why can't a calltaker ask questions of the citizen? Why when a job comes over the screen does it say in the remarks, "calling again?" Why can't a calltaker take the time out and type in all of the information regardless of how many times the citizen called? Why must a calltaker tell the citizen "ma'am the police were dispatched , they should be there shortly" when the calltaker, nor the dispatcher for that matter really know that? Why does one dispatcher stare at the screen as if the jobs are going to disappear and others work like dogs. Why does one calltaker take 200 plus calls and why does one take 80? Why does our refrigerator look so gross? Why were there sunflower seeds along the back wall the other day? Why are people always late to roll call and us fools are sitting there getting yelled at for those tardy? Why does "that " room send me a suspicious man call because a man is standing on the corner by himself? Ok I am done, now its your turn. Have a nice day!